Privacy Policy
Last updated: August 22, 2025
At Capitelle Solutions (trading name Capitelle Coaching), your privacy is important to us. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or services.
Information We Collect
We collect information you provide directly to us, such as when you contact us, schedule a consultation, or use our services. This may include:
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Personal information (name, email address, phone number, postal address, and business information)
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Financial information (information you share for coaching or financial management purposes, which includes, but is not limited to, income, expenses, budgets, invoices, or financial statements)
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Website usage data (cookies, IP addresses, browser type, pages visited, and other analytics to improve your experience)
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Communication preferences and consultation history
How We Use Your Information
We use your information to:
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Provide, maintain, and improve our financial coaching and management services
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Communicate with you regarding our services and your account
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Send you updates, newsletters, and promotional materials (with your consent)
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Process payments securely
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Improve our website and services
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Comply with legal obligations and protect our legitimate business interests
Information Sharing and Disclosure
We do not sell your personal information. We may share data with:
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With trusted service providers who assist us in operating our business (e.g., email platforms, payment processors) that are GDPR-compliant
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When required by law or to protect our rights and safety
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We ensure any third party handling your data meets strict privacy and security standards.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
We may use cookies and similar tracking technologies to:
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Analyze website traffic and performance
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Enhance functionality and user experience​
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Some cookies are essential for the website to function. Non-essential cookies (like analytics) are only used if you provide consent. You can manage your cookie preferences or disable cookies in your browser settings, but some features may not function fully. For more information, see our Cookie Policy.
Data Retention
We retain personal and financial information only as long as necessary to provide services or as required by law. When no longer needed, we securely delete or anonymize your data.
Your Rights and Choices
Under GDPR, you have the right to:
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Access and receive a copy of your personal data
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Correct inaccurate or incomplete information
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Request deletion of your data
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Withdraw consent for marketing communications
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Lodge a complaint with a supervisory authority
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To exercise your rights, contact us at hello@capitellecoaching.com.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@capitellecoaching.com